Healthcare Payment Resolution Specialist

5 days ago


Harrisonburg, Virginia, United States Sentara Healthcare Full time
Job Description

We are seeking a highly skilled individual to join our team as a Healthcare Payment Resolution Specialist. In this role, you will primarily be responsible for resolving payment issues and patient inquiries. You must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner.

Key Responsibilities:

  • Resolve payment and patient inquiries via phone
  • Update billing information and establish payment plans
  • Screen callers for financial assistance
  • Provide off-phone assistance to customers and department leadership

Requirements:

  • 1 year of experience in a healthcare setting or customer service call center
  • High School Diploma

Estimated Salary: $40,000 - $50,000 per year



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