Data Entry/Customer Service Representative

3 weeks ago


MagstattleBas, Grand Est, United States Net2Source Inc. Full time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Data Entry/Customer Service Representative. In this role, you will be responsible for managing different sections of the mailroom, maintaining client records, and processing incoming and outgoing mail correspondences.

Key Responsibilities:

  • Manage mailroom operations, including sorting, locating, opening, inspecting, and bundling incoming mail and publications.
  • Document and process all incoming and outgoing mail correspondences, ensuring accuracy and timeliness.
  • Assist with maintaining client records and confidentiality, as well as recalling containers for internal and external audits.
  • Perform simple preventive maintenance of machines and troubleshoot issues as needed.
  • Process check handling, deposit, and reconciliation according to Company service standards.
  • Research case numbers for proper handling and respond to customer inquiries in a respectful and professional manner.
  • Prioritize, plan, and organize tasks and work responsibilities to achieve SLAs.

Requirements:

  • Ability to accurately interpret and compile information from a variety of sources and systems.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of Excel and ability to learn Company systems.

What We Offer:

  • A competitive hourly rate of $15-17/hour.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.


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