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Beauty Consultant
2 months ago
About Us
At Macy's, Inc., we are dedicated to fostering a diverse and inclusive environment where every individual is valued. Our mission is to empower each team member to contribute their unique perspectives, which in turn enhances our collective creativity and success.
Position Overview
As a Beauty Consultant, your primary responsibility will be to assist customers with their beauty needs, ultimately driving sales and enhancing customer satisfaction. You will serve as both a product expert and a beauty enthusiast, helping clients feel confident and beautiful.
Key Responsibilities
- Welcome customers warmly and assist them in exploring beauty products.
- Utilize your extensive product knowledge to provide tailored recommendations based on customer preferences.
- Establish and nurture relationships with clients to build a loyal customer base.
- Demonstrate product usage by applying makeup and other beauty items directly on customers.
- Maintain organized displays and ensure inventory is well-stocked and visually appealing.
- Engage with customers through our clientele program to achieve sales targets and inform them about promotions.
- Participate in sales events and initiatives to boost overall sales performance.
- Stay updated with ongoing training and vendor resources to enhance your beauty expertise.
- Process new merchandise and manage returns efficiently.
- Adhere to hygiene standards and compliance procedures to ensure a safe shopping environment.
Qualifications
- Strong understanding of beauty products and trends.
- Excellent communication skills, both in-person and virtually.
- Proven sales ability and experience in building customer relationships.
- Familiarity with point-of-sale technology.
- Commitment to continuous learning and professional development.
- Experience in makeup application and beauty consultations.
- Ability to work collaboratively with the Beauty team to enhance customer experiences.
Who You Are
You are passionate about the beauty industry and possess a business-oriented mindset. You excel in fast-paced environments, manage multiple tasks effectively, and are flexible with your schedule, including evenings and weekends. Your enthusiasm for beauty and commitment to outstanding customer service make you an ideal candidate for this role.
Physical Requirements
This position involves prolonged periods of standing and moving, as well as the ability to lift items weighing up to 25 lbs.
About Macy's
Join us in creating memorable experiences for our customers, whether they shop online or in-store. Our diverse opportunities across various departments allow you to express your creativity and commitment to excellence. We look forward to welcoming you to the Macy's team