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Loan Origination Specialist

2 months ago

Midvale, Utah, United States SoFi Full time
About the Role

The Loan Origination Specialist is a full-time, entry-level position responsible for providing a seamless loan experience for SoFi members. This role involves reviewing loan applications, verifying member information, and ensuring compliance with regulatory guidelines.

Key Responsibilities
  • Loan Application Review: Review loan applications to validate accuracy, including identity, employment, and income verification.
  • Member Verification: Verify member identity and required regulatory documentation.
  • Documentation and Communication: Clearly document member interactions and perform outbound outreach to applicants to move applications through the funding process.
  • Problem-Solving and Relationship Management: Demonstrate empathy, professionalism, and top-notch problem-solving skills to resolve member inquiries and concerns.
  • Compliance and Regulatory Guidelines: Follow compliance and regulatory guidelines to protect sensitive information and meet member needs.
  • Team Collaboration: Operate within a team environment, sharing insights and advocating on behalf of members to improve products, operations, and policies.
Requirements
  • Strong Connection to SoFi's Mission and Values
  • Passion for Helping Others
  • Professional Demeanor and Strong Work Ethic
  • Strong Verbal and Written Communication Skills
  • Excellent Organizational and Time Management Skills
  • Proficiency in Google Products and Data Visualization Tools
  • Self-Starter with Analytical Skills
  • Ability to Learn and Apply New Information Quickly
  • College Degree Desired, High School Diploma or GED Required