Patient Outreach Coordinator

1 week ago


Alpharetta GA USA, United States SPCPSoutheast Medical Group Full time
Job Summary

We are seeking a highly skilled Patient Outreach Coordinator to join our team at SPCP/Southeast Medical Group. As a key member of our healthcare team, you will play a critical role in conducting Annual Wellness Visits with our Medicare population.

Key Responsibilities:

  • Collaborate with healthcare team members to identify gaps in care, safety concerns, and social needs.
  • Prepare patient charts and communicate patient needs/concerns to providers.
  • Conduct outreach to eligible patients who have not yet completed their AWV.
  • Maintain patient confidentiality in accordance with HIPAA regulations.
  • Attend regular training sessions to stay up-to-date on best practices for conducting Annual Wellness Visits.

Requirements:

  • High School Diploma
  • Healthcare experience preferred but not required
  • Strong organization skills
  • Outstanding communication and interpersonal abilities
  • Friendly and patient personality
  • Comfortable speaking on the phone
  • Comfortable with computer programs and typing
  • Thrives in a high-paced environment

Physical & Mental Requirements:

  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving

What We Offer:

  • $500 Sign-On Bonus paid at 90 days
  • Locations Available: Alpharetta, Cumming, Fayetteville, Stockbridge, and Woodstock


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