Empire Today Customer Experience Specialist

3 days ago


El Paso, Texas, United States Empire Today Full time

Empire Today is looking for a skilled Customer Service Associate to join our customer service team in the following states: AL, GA, IN, KS, KY, LA, MS, NH, OK, OH, PA, SC, TN, TX, UT, and WI. As a member of our team, you will have the opportunity to grow your career and work in a fast-paced, growth-oriented environment.

Responsibilities:
  • Answering incoming customer service calls
  • Promptly addressing and resolving customer complaints
  • Communicating with installers, sales representatives, and order entry to resolve customer issues
Requirements:
  • High School Diploma/GED required
  • Minimum 1 year customer service experience
  • Proficient in MS Word, Excel, and Outlook
  • High speed internet is a must to accommodate working remote
Salary:

The estimated annual salary for this position is $50,000 - $70,000, depending on location and experience.



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