Customer Experience Specialist
3 weeks ago
Join the Dallas Cowboys Pro Shops as a Customer Experience Specialist and be part of a winning culture that strives to meet store KPIs both individually and as a team. With an estimated annual salary of $45,000 - $65,000, you'll have the opportunity to drive sales growth, create a fun environment for fans and teammates, and develop your skills in a fast-paced retail setting.
About the Role
In this critical sales position, you'll engage customers, build relationships, and promote products to maximize sales. You'll also contribute to operational excellence by maintaining a well-organized workspace, protecting assets, and ensuring seamless customer experiences. We're committed to helping you succeed and grow within our organization.
Responsibilities
- Engage with customers, deliver excellent service, and create a positive shopping atmosphere
- Drive sales growth through effective communication, upselling, and influencing customer purchases
- Maintain a clean, safe, and organized workspace, adhering to company policies and procedures
- Prioritize tasks, adapt to changing conditions, and uphold high standards of quality and professionalism
Requirements
- High school diploma or GED required; prior retail experience a plus
- Excellent communication, problem-solving, and adaptability skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Upholds honesty, integrity, and a strong commitment to delivering exceptional customer experiences
Benefits and Compensation
- Salary range: $45,000 - $65,000 per year
- Opportunities for growth and development within the organization
- Collaborative work environment that fosters teamwork, community involvement, and a passion for excellence
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