Support Operations Specialist

2 days ago


Brooklyn Park, Minnesota, United States Virtual Full time
Job Summary

Virtual is seeking a Support Operations Specialist to join our team. The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Customer Service
    • Provide prompt and courteous service to customers via phone, email, or other channels
  • Order Fulfillment
    • Process customer orders accurately and efficiently
    • Coordinate with vendors to ensure timely delivery of products
Requirements:
  • Excellent Communication Skills: Ability to communicate clearly and professionally with customers and colleagues
  • Strong Problem-Solving Skills: Resolve customer complaints and concerns in a fair and efficient manner
  • Organizational and Time Management Skills: Prioritize tasks, manage multiple projects, and meet deadlines
  • Proficiency in Microsoft Office Suite: Utilize Word, Excel, and other software to perform job duties efficiently
Salary Range

$50,000 - $65,000 per year (estimated salary based on location and industry standards)



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