Premium Service Representative

3 weeks ago


Santa Clara, California, United States CH Premier Jewelers Full time

**Deliver Exceptional Client Experiences:**

We are seeking a Client Specialist to join our team at CH Premier Jewelers in the California Bay Area's Silicon Valley.

About the Role:

You will be responsible for delivering exceptional client experiences, achieving personal and company sales targets while acting as an ambassador of CH Premier.

Key Responsibilities:

  • Host clients and stakeholders, providing personalized customer experience
  • Sell watches, accessories, and services to exceed turnover targets
  • Identify and create sales opportunities inside and outside the boutique environment
  • Establish strong relationships with clients from diverse backgrounds
  • Support these relationships through constant CRM focus and attention
  • Handle customer service requests and respective processes
  • Stay up-to-date on brand history, products, partnerships, and industry knowledge

Requirements:

  • 1-2 years of sales or hospitality experience
  • High emotional intelligence and general education
  • Understanding of client satisfaction and luxury experience
  • Strong selling skills and result-oriented mindset
  • Able to adapt approach to individual clients and handle multiple tasks
  • Open, outgoing personality with perfect manners
  • Creative, curious, and versatile team player with good interpersonal competences
  • Fluent in local language and English, ideally one more relevant tourist language

Salary Range:

$20+/hour, reflecting the high standards we expect from our team members.



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