Premium Service Representative
3 weeks ago
**Deliver Exceptional Client Experiences:**
We are seeking a Client Specialist to join our team at CH Premier Jewelers in the California Bay Area's Silicon Valley.
About the Role:
You will be responsible for delivering exceptional client experiences, achieving personal and company sales targets while acting as an ambassador of CH Premier.
Key Responsibilities:
- Host clients and stakeholders, providing personalized customer experience
- Sell watches, accessories, and services to exceed turnover targets
- Identify and create sales opportunities inside and outside the boutique environment
- Establish strong relationships with clients from diverse backgrounds
- Support these relationships through constant CRM focus and attention
- Handle customer service requests and respective processes
- Stay up-to-date on brand history, products, partnerships, and industry knowledge
Requirements:
- 1-2 years of sales or hospitality experience
- High emotional intelligence and general education
- Understanding of client satisfaction and luxury experience
- Strong selling skills and result-oriented mindset
- Able to adapt approach to individual clients and handle multiple tasks
- Open, outgoing personality with perfect manners
- Creative, curious, and versatile team player with good interpersonal competences
- Fluent in local language and English, ideally one more relevant tourist language
Salary Range:
$20+/hour, reflecting the high standards we expect from our team members.
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