Clinical Team Lead

4 days ago

Reston, Virginia, United States Sono Bello Full time
Job Summary

The Lead Clinician plays a crucial role in overseeing the delivery of exceptional patient care and ensuring the efficient operations of daily clinical activities at Sono Bello. As a key member of the clinical team, this individual will assist the Practice Manager in driving an effective and efficient daily flow, resulting in strong KPI output and high team member satisfaction.

Key Responsibilities
  • Embodies the Sono Bello Mission Statement and Core Values by prioritizing patient safety and experience, working with integrity, and continually evolving and learning.
  • Delivers outstanding performance in their core role within the center, as defined by their licensure, with a time split of approximately 50/50 between Lead Clinician and core role responsibilities.
  • Supports day-to-day clinical activities in an accredited outpatient surgical facility, ensuring quality care and maintaining the efficiency of clinical operations.
  • Assists the Practice Manager in building and communicating an effective nurse schedule, establishing optimal clinical assignments that balance maximizing transformation surgery output with team member satisfaction.
  • Accesses, reviews, and aligns company technology platforms to support operational efficiency.
  • Maintains patient confidentiality and ensures HIPAA compliance at all times, while maintaining PHI disclosure records.
  • Demonstrates extensive knowledge of company policies and procedures.
  • Enforces policy adherence consistent with AAAHC guidelines to maintain superb Quality Assurance (QA) and Quality Improvement (QI).
  • Oversight of QA/QI reporting.
  • Attends and participates in scheduled clinic and corporate meetings, including staff education, inservices, and clinic staff meetings.
  • Keeps AAAHC preparedness and associated files up to date with appropriate information.
  • Performs chart audits, including patient photos, and is responsible for clinical team member follow-up and education as required.
  • Advises and serves as a role model for clinical staff regarding patient care and clinical tasks, including policy, procedure, SOPs, and Accreditation.
  • Develops and maintains strong partnerships across all Team Members within the center, including communication and meeting cadence, building best practices, and displaying excellent judgment.
  • Participates in interviewing and hiring all clinical candidates with the Practice Manager.
  • Assists the Practice Manager with onboarding new clinicians, including setting up their onboarding schedule, assigning most appropriate preceptors, and following up with the new hire regularly to ensure a successful onboarding.
Requirements
  • Preferred LPN/RN licensure, at minimum MA/ST certification.
  • BA/BS Degree or equivalent combination of education and experience preferred but not required.
  • Two or more years of clinical experience required.
  • Must maintain ACLS certification.
  • 1-2 years of clinical leadership a plus.
  • Experience in Cosmetic Practice or previous Medical Office Management a plus.
Skills and Abilities
  • Strong organization and communication skills.
  • Training aptitude.
  • Experience or ability to perform audits utilizing established standards and systems, with the ability to communicate results and deficiencies in a manner that will impact outcomes.
  • Proficiency with MS Office and ability to learn a variety of computer operating systems.
  • Ability to handle sensitive and confidential matters in an appropriate way.
  • Relationship building.
  • Agility and adaptability.
  • Innovation and creativity.
  • Employee motivation.
  • Decision-making.
  • Conflict management.
  • Critical Thinking.
Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires using the telephone and computer while communicating with internal and external customers and vendors. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type. Specific vision abilities required by this job include close vision. Employee will sit for several hours each day but will also need mobility and the ability to stand and walk for periods of time. Employee may need to lift up to 20 pounds on occasion.

Work Environment

This position works in an office environment. The noise level in the work environment is usually quiet to moderate as compared to a private office with light traffic and computer printers.

Benefits
  • Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.
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