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Customer Service Representative

2 months ago

Danville, Virginia, United States The UPS Store #0318, #6132, # Full time
Job Summary

The Part-Time Center Associate is responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment. The ideal candidate has previous retail sales experience, strong computer and internet skills, and a high school diploma or GED.

Key Responsibilities
  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Work at the self-serve kiosk and process returns
  • Maintain a clean, organized, and safe working environment
  • Sort, check in, and check out mail and packages
  • Perform other duties as assigned
Requirements
  • High school diploma or GED required
  • Good customer service skills
  • Good phone skills
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds