Senior Technical Manager

2 weeks ago

Tampa, Florida, United States Trace Systems Full time
Job Title: Senior Technical Manager

We are seeking a highly skilled Senior Technical Manager to join our team at Trace Systems. As a key member of our organization, you will be responsible for overseeing the overall performance of our global IT and communications support contracts.

Key Responsibilities:
  • Design, implement, and execute large-scale terrestrial networking initiatives for bringing internet services to military installations globally.
  • Manage and oversee all aspects of compliant delivery across the program portfolio of communications products, integrated solutions, and services.
  • Serve as the primary interface with customers, corporate resources, and vendors on contractual and technical matters.
  • Successfully execute program Task Orders in a manner that meets or exceeds specified performance objectives within program schedule and cost constraints.
  • Identify, integrate, and deliver technical solutions and resolve technical problems that arise in the course of task order execution.
  • Maintain oversight of program logistics, including CONUS and OCONUS-based service provision, international shipping and customs clearance, and OCONUS personnel deployment and sustainment.
  • Ensure and maintain high-quality of fully-compliant program deliverables, gauging customer satisfaction with deliverables and tailoring them, where warranted, to address customer needs or concerns.
  • Work closely with customers in defining scope of, and technical solutions for, upcoming task orders in support of providing best service delivery value.
  • Provide regular program status reporting, and proactively manage customer expectations, particularly in the face of program exceptions or issues.
  • Perform detailed deployment planning, develop/executing surge and contingency plans, and develop/executing risk mitigation strategies in complex equipment and service delivery environments where deployment conditions are dynamic and beyond contractor control.
  • Effectively delegate to subordinate staff and vendors while maintaining cognizance of, and ultimate responsibility for, delegated actions.
  • Assume responsibility for maintaining profitability across concurrently-running task orders and identifying means of revenue and profitability growth.
  • Direct and manage program sub-projects, tasks, program personnel, and subcontractors while being the primary liaison among customers, employees, and corporate leadership regarding status, deliverables, performance/quality, issues, and personnel.
  • Work closely with, and in support of other internal organizations, including finance, contracts/subcontracts, business development, purchasing, and recruiting.
  • Ensure adherence to government regulatory guidance and corporate procedures in executing the program.
Requirements:
  • An active, in-scope US Government issued Secret clearance, or eligibility for a DOD Secret clearance.
  • Due to the nature of the work and contract requirements, US Citizenship is required.
  • Minimum 7 years of experience designing large Campus-Area telecommunications and IT networks, including working with ISPs, bandwidth analysis, distribution via Outside Plant cable and wireless technologies, security architectures, Bill of Material development and procurement, and technical oversight of implementations.
  • Minimum 2 years of managing DOD programs/projects and personnel for IT and communications efforts, preferably with OCONUS/global reach.
  • CCNA or equivalent networking certification required. Additional 5 years of relevant network design experience may be substituted.
  • Possess a current United States passport, or the ability to obtain.
Desired Qualifications:
  • Experience working with or for Military Garrison or Installation Support commands.
  • Experience in Military Signal Planning, Training, and Installation Background.
  • Understanding of military organizations and Infantry/Combined Arms operations.
Education:

Bachelor's degree preferred.

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