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Systems Infrastructure Specialist

2 months ago

Issaquah, Washington, United States Costco Full time


Costco IT is at the forefront of the technological advancement of Costco Wholesale, recognized as the third largest retailer globally, operating in fourteen countries.

Despite our significant scale and rapid international growth, we maintain a family-oriented, employee-focused environment where our team members excel and prosper.

As evidence of our commitment, Costco is ranked eighth in Forbes' "World's Best Employers".

This unique atmosphere distinguishes us from typical high-tech environments, and the foundation of Costco's success lies in its culture.

The emphasis Costco places on its workforce is well-documented in various publications, including Bloomberg and Forbes.

Our employees and members are our top priority. Costco is renowned for its generosity and community involvement, having received numerous accolades for its philanthropic efforts.

The company actively collaborates with its employees to engage in volunteer opportunities that benefit others.


Join the Costco Wholesale IT team. Costco IT operates in a dynamic, fast-paced setting, navigating through exciting transformation initiatives. We are crafting the next generation of retail environments, surrounded by dedicated and highly skilled professionals.

Infrastructure Specialists possess extensive knowledge and practical experience across enterprise-wide platforms, addressing technical challenges while advancing technology initiatives. An Infrastructure Engineer 3 showcases robust architectural, leadership, and technical expertise. They guarantee the delivery of high-quality outputs, adhering to Costco's Software Development Life Cycle (SDLC). Infrastructure Specialists engage effectively with team members and management, fostering innovation and enhancing delivery and performance.

Costco is in search of an Infrastructure Specialist to collaborate with our distributed team, consisting of passionate Costco colleagues who drive our infrastructure forward.

This Specialist will act as a technical subject matter expert, refining existing functional requirements for the Linux and AIX Infrastructure at Costco.

If you aspire to be part of one of the world's top companies to work for, consider applying and envisioning your career transformation.


RESPONSIBILITIES

  • Leads and collaborates on the technical assessment of all hardware and infrastructure, providing recommendations, sourcing quotes, and preparing necessary documentation.
  • Implements practices, processes, and procedures in alignment with Costco's information security policies and IT standards.
  • Automates, documents, shares knowledge, educates, delegates, and enhances processes.
  • Automates tasks and activities by utilizing APIs.
  • Facilitates application deployment and modifications through CI/CD pipelines by leveraging DevOps methodologies.
  • Develops infrastructure automation using tools such as Ansible, Chef, Puppet, SaltStack, etc.
  • Assesses vendor hardware recommendations for operational reliability.
  • Designs and implements solutions that fulfill business requirements while establishing and enforcing system and security standards.
  • Creates prototypes for potential features.
  • Produces conceptual and detailed technical design documents and standards.
  • Enhances system and platform automation, identifying opportunities for streamlining and continuous improvement.
  • Collaborates with architects to plan, design, implement, and enhance new capabilities, solutions, and platforms.
  • Partners with project managers, solution leads, and other stakeholders to estimate infrastructure components for projects.
  • Contributes to, interprets, and communicates enterprise, technical, project, and operational strategies to the team.
  • Develops a team vision to drive new capabilities aligned with a published roadmap, in collaboration with management.
  • Ensures that proposed and existing systems align with organizational standards, goals, and objectives.
  • Formulates and directs activities that align short-term goals with long-term initiatives, providing accurate and timely estimates.
  • Collaborates with teams, management, and stakeholders to conceptualize, design, build, test, and release products.
  • Analyzes user and project requirements for effective solutions.
  • Identifies and resolves issues, often anticipating problems before they arise; develops and evaluates options and implements solutions in accordance with incident and problem management services, policies, procedures, and SLAs.
  • Engages in Infrastructure-as-Code and automation practices.
  • Provides third-level escalation support for recovery and restoration during disasters or major incidents.
  • Identifies and resolves system, application, or process issues, escalating and documenting as necessary.
  • Supplies technical input for major service outage root cause analyses and corrective action reports.
  • Manages system resources to ensure optimal performance and adequate capacity for peak periods and growth.
  • Plans and executes significant platform software and operating system upgrades and maintenance in a highly virtualized environment.
  • Implements and maintains enterprise-class Red Hat Linux and AIX Unix solutions supporting systems such as ERP and WebSphere.
  • Collaborates with internal security governance to ensure compliance with the company's security policies and procedures.
  • Learns Costco's technical requirements and recommends appropriate solutions.
  • Plans, configures, and implements enterprise-level designs on Red Hat Linux and AIX Unix platforms to enhance availability, response time, and monitoring of key system metrics in collaboration with project, engineering, and support teams.
  • Drives innovation and adherence to industry best practices, seeking opportunities to automate and improve service delivery.
  • Provides support to the user community utilizing incident and problem management tools, email, and telephone.
  • Creates and maintains comprehensive, up-to-date technical documentation.
QUALIFICATIONS

  • Minimum of 8 years of IT experience, including at least 4 years of combined Red Hat Linux and/or AIX Unix experience in an enterprise setting.
  • Proven ability in Systems Management and Administration (applying fixes, loading the OS, creating Gold images, resolving system issues, collaborating with vendors to address problems, etc.).
  • Exceptional troubleshooting skills and the capacity to logically navigate problem situations.
  • Strong verbal and written communication abilities.
  • Experience with troubleshooting, upgrades, and maintenance of RedHat Enterprise Linux and/or IBM AIX products.
  • Familiarity with orchestration, automation, and configuration management tools (Ansible, Saltstack, HCM, ITOM).
  • Experience with RedHat Satellite and Ansible Automation Platform.
  • Solid experience with services in Enterprise - RedHat Identity Management, Active Directory, DNS, Apache, Tomcat.
  • Comprehensive understanding of Kerberos, cross-realm authentication, and Kerberized services.
  • Ability to develop and document standard operating procedures and best practices in a technical repository.
  • Knowledge of Configuration Management and Change Management Best Practices.
  • Proven ability to collaborate with others to deliver quality solutions.
  • Capable of working effectively and producing consistent results with minimal supervision. Self-motivated, responsible, conscientious, and detail-oriented.
  • Able to perform well under pressure and manage crisis situations professionally.
  • Willingness to support off-hours work as needed, including weekends, holidays, and 24/7 on-call responsibilities on a rotational basis.

Preferred Qualifications:

  • B.S. degree in Computer Science or equivalent formal training and experience.
  • Red Hat Certified Engineer (RHCE) or higher certification or equivalent engineering experience.
  • Experience in DevOps and Agile methodologies.
  • Familiarity with VMWare, OpenShift, and virtualized environments.
  • Experience managing GPFS.
  • Experience using and managing NIM Server.
  • Proven experience evaluating and comparing multiple platform options for applications and collaborating with relevant teams to select the appropriate platform.
  • Exposure to configuration and troubleshooting of system networking, storage, virtualization, subsystem management, performance tuning, and user access.
Required Documents

  • Cover Letter
  • Resume
Costco is committed to fostering a diverse and inclusive workplace. Costco is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please send a request.