IT Field Technician

6 days ago


Indianapolis, Indiana, United States Think Anew Full time
About Us

Think Anew is a leading provider of Managed Services to Long Term Care and Senior Living organizations.

We offer a range of solutions, including telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services.

Our help desk team of engineers support our solutions 24/7/365.

We are committed to delivering exceptional customer service and supporting the growth and development of our employees.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.

The estimated salary for this role is $90,000 - $140,000 per year, depending on experience.

Responsibilities:

  • Provide technical support and troubleshooting for network and server issues.
  • Install, de-commission, and document hardware and software requests as needed.
  • Configure applications, including SharePoint.
  • Develop, document, and maintain standard operating procedures and configuration.

Requirements:

  • Strong knowledge and relevant experience with Microsoft-based networking technologies.
  • Experience with load balancer products.
  • Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware.
  • Windows through to version 10 on workstations and laptops.


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