IT Field Technician
6 days ago
Think Anew is a leading provider of Managed Services to Long Term Care and Senior Living organizations.
We offer a range of solutions, including telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services.
Our help desk team of engineers support our solutions 24/7/365.
We are committed to delivering exceptional customer service and supporting the growth and development of our employees.
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
The estimated salary for this role is $90,000 - $140,000 per year, depending on experience.
Responsibilities:
- Provide technical support and troubleshooting for network and server issues.
- Install, de-commission, and document hardware and software requests as needed.
- Configure applications, including SharePoint.
- Develop, document, and maintain standard operating procedures and configuration.
Requirements:
- Strong knowledge and relevant experience with Microsoft-based networking technologies.
- Experience with load balancer products.
- Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware.
- Windows through to version 10 on workstations and laptops.
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