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Customer Engagement Associate

2 months ago

Edmond, Oklahoma, United States Rally House Full time


Rally House is a unique retail establishment that specializes in local merchandise. We are seeking enthusiastic team members who are eager to share their passion for their community and favorite sports teams. By joining Rally House, you will enjoy an exclusive employee discount of 40%, along with opportunities for ongoing professional development as we expand our presence with over 200 locations.

Job Overview:
The Retail Sales Representative plays a crucial role in creating an inviting atmosphere where customers feel like valued guests.

This role fosters authentic customer relationships, leading to enthusiastic patrons who feel a strong connection to Rally House and its offerings.

The Retail Sales Representative is responsible for various aspects of creating a welcoming environment, including opening and closing duties, maintaining up-to-date product knowledge, and ensuring that merchandise is displayed attractively to meet company standards.

This position contributes positively to the store and team by diligently completing tasks assigned by store leadership.


Key Responsibilities:
Communication:
Engage effectively with guests, management, and fellow associates.
Merchandising:
Maintain company standards for product presentation.
Sales:
Demonstrate the ability to drive sales, enhance customer relationships, and provide excellent service.

Customer Service:

Ensure that customer satisfaction remains the top priority.

Accuracy:
Exhibit comfort and precision in cash handling and transaction processing.

Skills and Knowledge:
Ability to work under moderate supervision, communicate clearly and confidently, attention to detail, a positive and enthusiastic demeanor, proficiency in using digital devices and online applications, a growth-oriented mindset, and an outgoing personality.

Qualifications:
Must be able to stand and walk, communicate verbally and in writing, use hands for handling objects, reach with arms, and differentiate colors. Regularly required to stoop, kneel, bend, crouch, and lift items weighing up to 50 pounds.

$15.00 Hourly