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Hospitality Host

2 months ago

Columbus, Ohio, United States Rusty Bucket Full time
RUSTY BUCKET is on the lookout for a HOST to enhance our team.

About Us: We pride ourselves on delivering exceptional hospitality through our dedicated staff.

Your Role: Your mission is to create "Raving Fans" among our Associates, Guests, Suppliers, Partners, and the Communities we serve.

Overview: The Guest Services team is responsible for crafting memorable experiences for our key stakeholders by ensuring a warm welcome both over the phone and in person. Guest Services also manages the seating arrangements to maintain high service quality, guest satisfaction, and optimize sales opportunities.

At Rusty Bucket, we prioritize our associates and are committed to providing outstanding benefits and perks, including:
  • Career advancement opportunities, with 80% of our positions filled internally
  • Dining discounts across our various locations
  • Health benefits for eligible team members
  • A fun, inclusive, and creative workplace
  • Flexible scheduling, paid time off, and closure on 7 major holidays
  • Competitive starting pay ranging from $12.00 to $22.00 per hour based on experience
We Are Seeking Individuals Who:
  • Have a genuine passion for hospitality
  • Demonstrate leadership, kindness, and a positive attitude
  • Embrace a "Yes is the Answer" mindset
  • Value teamwork, family, and community
Key Responsibilities Include:
  • Arriving on time as per the work schedule, maintaining a clean and professional uniform, and practicing good personal hygiene.
  • Exemplifying hospitality standards by answering guests' inquiries and addressing requests and complaints with a focus on satisfaction.
  • Collaborating with management and colleagues to assist with various tasks as needed and communicating suggestions for improvements positively.
  • Adhering to all safety, health, and sanitation guidelines as mandated, reporting any unsafe conditions, and using materials and equipment appropriately.
  • Being knowledgeable about emergency procedures within the establishment.
  • Performing all duties while maintaining an understanding of the standards and procedures outlined in the associate handbook.
Rusty Bucket is an Equal Opportunity Employer that celebrates diversity and is committed to fostering an inclusive environment for all Associates.