Sports and Social Host
5 days ago
Live Hospitality & Entertainment is bringing its first DraftKings Sports & Social to the Columbus area, delivering an immersive sports entertainment and dining experience. This concept combines DraftKings' top-rated sports gaming platform with Sports & Social's market leadership in operating high-energy, first-class dining and entertainment venues.
Host Responsibilities- Answer phones and take messages/reservations in a timely and professional manner.
- Maintain an accurate waitlist when necessary, ensuring a smooth guest experience.
- Welcome guests upon arrival and bid farewell as they leave, creating a lasting positive impression.
- Communicate effectively with all guests, providing exceptional customer service.
- Communicate any issues or concerns to management immediately.
- Coordinate seating arrangements to provide fast and courteous service to guests.
- Occasionally bus tables to expedite efficient seating of waiting guests.
- Anticipate the needs of scheduled special parties, ensuring a seamless experience.
- At least one year of experience in customer service and/or hosting.
- Fluent English speaker, with other languages a plus.
- Strong communication skills, with the ability to interact with guests, employees, and third parties in a professional manner.
- Basic mathematical skills, with the ability to read, review, and understand seating charts.
- Ability to work nights, weekends, and/or holidays as needed.
- Strong attention to detail, with the ability to multitask and prioritize tasks.
- Ability to carry or lift items weighing up to 50 pounds.
- Ability to stand, bend, stoop, and kneel for extended periods.
- Ability to stay in one location for long periods and safely move about the facility.
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