Customer Experience Specialist

1 day ago


Wheaton, Illinois, United States PetSmart Full time

PetSmart is committed to delivering an exceptional customer experience. We are seeking a highly motivated and passionate Retail Sales Associate to join our team.

Job Overview

This role is based at 63 Rice Lake Square, where you will be responsible for welcoming customers to the store and ensuring their shopping experience is nothing short of excellent.

About the Role
  • Welcome customers to the store and provide them with a personalized shopping experience.
  • As a cashier, facilitate an easy checkout process and ensure that all transactions are accurate and efficient.
  • Ensure the safety and well-being of all living pets in the stores, following our strict animal care policies and procedures.
  • Provide expert advice and guidance to pet parents, helping them find the products and services they need to keep their pets happy and healthy.
Salary and Benefits

We offer a competitive salary, commensurate with experience, as well as a range of benefits including opportunities for career growth and development.

Estimated Salary: $40,000 - $60,000 per year.

What You'll Need

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • The ability to work effectively in a fast-paced environment.
  • A commitment to upholding our animal care standards.
Why Join PetSmart?

We're more than just a pet store – we're a community of passionate pet lovers dedicated to making a difference in the lives of pets and their owners. If you share our vision and values, we'd love to hear from you.



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