System Support Manager

4 days ago


Houston, Texas, United States Vets Hired Full time

About the Job

Vets Hired is seeking a skilled IT Manager to join our team. In this role, you will be responsible for overseeing the management of our helpdesk, computer systems, and other technology platforms to ensure they meet the needs of our users.

You will serve as a liaison between our outsourced vendors and internal users, guaranteeing that employees have access to the latest tools and technologies available. Your expertise in current technologies, cloud-based applications, collaboration tools, and information sharing applications will be invaluable in achieving this goal.

Key Responsibilities:

  • Operate, maintain, document, and administer Microsoft Office 365, Microsoft Endpoint, Azure Active Directory, VOIP system, Security Systems, Salesforce, ProCore, QuickBooks, POS system, and other SaaS platforms.
  • Ensure data security, network access, and backup systems are robust and well-maintained.
  • Manage and provide swift resolution and response from the helpdesk to employees across the organization.

Job Requirements**

  • At least 5 years of experience providing technology and application systems support or leading a helpdesk support team.
  • MCSA/MCSE or other technology certifications preferred.
  • Training or experience in one or more of the following applications: Salesforce, QuickBooks, Procore, Shopify, Microsoft Endpoint, PowerBI.

Estimated Salary Range: $65,000 - $90,000 per year, depending on qualifications and experience. Compensation will be commensurate with skills and background. If you are a self-motivated and organized individual who excels in a fast-paced environment, we encourage you to apply.



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