Service Technician
1 day ago
Zanasi USA is seeking an experienced Service Technician to support our team in the industrial inkjet coding and marking industry.
Key Responsibilities- Install, service, and support industrial inkjet printing equipment for various industries.
- Troubleshoot electrical and low-pressure fluid systems.
- Repair and replace system components.
- Install new systems at customer sites.
- Provide operator and maintenance personnel training.
- Offer technical support to customers via phone, email, or virtual meeting interface.
- Maintain industrial business equipment at our main office.
- Coordinate with Sales on customer needs for applications and recommendations.
- Maintain the service area to company standards.
- Perform other duties as assigned.
- Five plus years of experience in Customer/Field Service/Technical Service.
- Working knowledge of industrial inkjet equipment.
- Demonstrated ability to troubleshoot and solve machine issues using practical techniques and instrumentation.
- Able to interpret schematic diagrams and drawings.
- Ability to train others on the use and maintenance of equipment.
- Strong communication skills.
- Customer service focused approach to supporting the customer base.
- Demonstrated ability to process information and develop written procedures that are clear and accurate.
- Able to interface with customers and employees at all levels within the organization.
- Proficient in the use of standard office software programs and equipment.
- Ability to lift up to 50lbs.
- Comfortable working in multiple environments.
- Must be able to travel 10 - 15% local and/or overnights.
- Must be able to reliably commute to the primary office location in Maple Grove, MN.
- Health Insurance.
- Dental Insurance.
- Short Term/Long Term Disability.
- Life Insurance.
- Personal Time Off (PTO).
- Retirement Plan.
- Cell phone & PC.
- Company Wide Bonus Plan (Quarterly and Annually).
- Tuition Reimbursement.
Zanasi USA offers a family-feel type atmosphere and a comprehensive benefit package.
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