Receptionist Greeter for Koons Falls Church Ford

2 weeks ago

Falls Church, Virginia, United States Asbury Automotive Group Full time
About Asbury Automotive Group

Asbury Automotive Group is a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members. We are part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company that is redefining the traditional dealership model through innovative technologies and a focus on our team members, guests, and partners.

Job Summary

We are seeking a high-energy, customer-focused Receptionist/Greeter to support our busy Ford dealership. As a Receptionist/Greeter, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. You will be responsible for answering inbound calls, directing callers to the appropriate department or individual, and providing basic information to all callers. You will also be the dealership's information specialist, directing our guests accordingly to accommodate their needs.

Responsibilities
  • Greet walk-in customers and determine the nature of their visit
  • Answer incoming phone calls and direct callers to the appropriate department or individual
  • Answer basic inquiries, take detailed messages, and provide basic information to all callers
  • Communicate with callers and customers in a professional, friendly, and efficient manner
  • Communicate messages to the appropriate parties in a timely manner
  • Assist with clerical duties as requested
  • Other duties to be determined by management
Requirements
  • Excellent communication and customer service skills
  • Ability to maintain a professional image and demeanor
  • Ability to multi-task in a fast-paced environment
  • Advanced computer and phone skills (Internet, MS Outlook)
  • Ability to speak multiple languages is a plus
  • Must be a minimum of eighteen years of age
  • Must pass pre-employment screens (background and drug test)
Benefits
  • Semi-monthly pay
  • Paid holidays and paid time off
  • Deferred holiday pay match
  • Paid training
  • 401k with company match
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive employee referral program with bonus opportunities

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