Kitchen Operations Manager

1 week ago


Oxon Hill, Maryland, United States Marriott Full time
Job Title: Kitchen Operations Manager

Job Summary:

The Kitchen Operations Manager is responsible for overseeing the daily operations of the kitchen, ensuring efficient and effective service delivery. This role involves managing the dish room, night cleaning, back dock cleaning and maintenance, banquet plating and food running. The successful candidate will supervise kitchen employees, maintain high standards of cleanliness and sanitation, and promote a positive work environment.

Candidate Profile:

To be successful in this role, you will need:

  • High school diploma or equivalent, with 4 years of experience in a related field
  • OR 2-year degree in Hotel and Restaurant Management, Hospitality, or related field, with 2 years of experience
Key Responsibilities:

The Kitchen Operations Manager will be responsible for:

  • Managing day-to-day operations, including ordering and inventory control
  • Supervising kitchen employees, providing guidance and direction to ensure high standards of service
  • Maintaining a clean and safe working environment, adhering to health and safety regulations
  • Ensuring compliance with food handling and sanitation standards
  • Leading by example, promoting a positive and inclusive work culture
  • Achieving and exceeding performance goals, including budget targets and customer satisfaction
Core Work Activities:

The Kitchen Operations Manager will be responsible for:

  • Managing inventory and supplies, ensuring adequate stock levels
  • Conducting regular inspections to maintain high standards of cleanliness and sanitation
  • Supervising employees, providing feedback and coaching to improve performance
  • Participating in employee progressive discipline procedures
  • Ensuring compliance with property policies and procedures
Ensuring Exceptional Customer Service:

The Kitchen Operations Manager will be responsible for:

  • Attending meetings and communicating with executive, peers, and subordinates to improve quality of service
  • Managing day-to-day operations, ensuring high standards of service delivery
  • Emphasizing guest satisfaction during all departmental meetings and focusing on continuous improvement
Managing and Conducting Human Resource Activities:

The Kitchen Operations Manager will be responsible for:

  • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
  • Recruiting, interviewing, selecting, hiring, and promoting employees in the organization
  • Training employees in safety procedures
  • Reviewing employee satisfaction results to identify and address employee problems or concerns
Benefits and Incentives:

Marriott offers a comprehensive benefits package, including:

  • Competitive salary range: $68,000 - $90,000 annually
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits
  • Other life and work wellness benefits


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