Banking Associate

1 month ago

Romeoville, Illinois, United States Woodforest National Bank Full time
Job Title: Teller Retail Banker

At Woodforest National Bank, we are seeking a highly motivated and customer-focused Teller Retail Banker to join our team. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services to meet the needs of our customers.

Key Responsibilities:
  • Proactively identify and market bank products and services to customers to achieve individual sales goals.
  • Process transactions, open accounts, and perform account maintenance to ensure accurate and timely completion of tasks.
  • Handle branch servicing duties, including vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with the Woodforest Experience training.
Requirements:
  • 3 years of relevant sales and/or customer service experience, or an Associate's degree and 1 year of relevant experience, or a Bachelor's degree.
  • Previous in-store banking experience is preferred but not required.
  • Must be positive and engaging.
Work Environment:

As a Teller Retail Banker, you will work in a fast-paced branch environment, interacting with customers and colleagues to provide exceptional service and support. You will be required to stand for most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods. You may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Woodforest National Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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