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Financial Services Representative

1 month ago


Boston, Massachusetts, United States FIRST CITIZENS FEDERAL MASTER Full time
Job Details

First Citizens Federal Credit Union is seeking a dedicated and compassionate individual to join our team as a Member Advocate. As a Member Advocate, you will play a vital role in providing exceptional service to our members, helping them achieve financial freedom and stability.

Key Responsibilities:
  • Provide personalized support to members, addressing their financial needs and concerns.
  • Assist with various branch activities, ensuring a positive member experience.
  • Collaborate with internal teams to resolve member issues and improve overall service.
What We Offer:
  • A supportive and collaborative work environment.
  • Opportunities for learning and development, including continuing education and tuition assistance.
  • A comprehensive benefits package, including health insurance and a 401K program.
  • Volunteer time off and a commitment to community involvement.
Requirements:
  • A can-do attitude and a willingness to learn and grow with our team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions:

The work environment is typical of an office setting, with moderate noise levels and standard office equipment. The position requires moderate standing, walking, and sitting, with occasional lifting of up to 25 pounds.