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Referral Coordinator

2 months ago


Hudson, North Carolina, United States Frye Regional Medical Center Full time
Job Description:

The Referral Coordinator plays a vital role in ensuring seamless coordination and processing of medical referrals for services and procedures requested by medical providers. This position requires strong communication and collaboration skills to effectively work with referral staff, medical providers, and patient care support staff.

Key Responsibilities:
  • Gather pertinent information via electronic health records or from clinical teams to accurately complete pre-authorization and referral processes.
  • Respond to patient inquiries in a timely manner, reviewing details and expectations about referrals.
  • Utilize third-party payer and insurance portals as needed.
  • Cross-train with other referral coordinators to ensure comprehensive coverage across various service lines.
Benefits:

Frye Regional Medical Center offers a range of benefits to support the well-being of its employees, including:

  • Competitive medical, dental, and vision plans.
  • Health Savings Account (HSA) and 401(k) retirement plan contributions.
  • Generous paid time off and accident and critical illness insurance.
  • Prescription assistance with OptumRx and income protection programs for employees and their families.
  • Employee Assistance Program (EAP) for emotional, legal, financial, and daily life support.
About Frye Regional Medical Center:

Frye Regional Medical Center is a 355-bed acute care hospital and 81-bed Behavioral Health facility, serving the community with a range of inpatient and outpatient care services. We value our employees as our most valuable assets and strive to create a positive work environment that supports their growth and well-being.