Airport Logistics Coordinator
12 hours ago
We are seeking a highly motivated and energetic team member to join our team as a Federal Inspection Station Agent. As a key member of our airport logistics team, you will be responsible for providing exceptional customer service to international passengers, communicating with Customer Border Protection (CBP) and GOAA management, and ensuring the smooth operation of our airside facilities.
Key Responsibilities- Gates: Communicate the arrival of each international flight to GOAA leads, setting the sterile corridor to "International" mode when the flight arrives and to "Domestic" mode once all passengers and crew members deplane.
- Carousels: Assist with the delivery of bags into the baggage control area of FIS, moving, arranging, and adjusting baggage on the assigned carousel to accommodate additional bags.
- Recheck: Provide customer service to arriving international passengers by providing directions, information, and maintaining passengers flowing through the recheck area.
- Hallways: Ensure the safe transition of passengers taking escalators with their luggage, maintaining passenger flow through the shuttle area, and providing information and directions to passengers.
- Rover: Help gate agents when needed, assist with the carousel and recheck as needed, and replace another agent when they go for their breaks.
- Able to communicate in English.
- Legally eligible to work in the United States.
- Ability to work flexible schedules including nights/holidays and weekends.
- Ability to stand for prolonged periods of time and work outdoors in varying temperature and weather conditions.
- Must be able to frequently and steadily lift baggage at 90 pounds or above.
- Must be self-motivated and willing to learn.
- Customer service is driven.
- Ability to pass a criminal background check to be badged in secure areas of an airport.
Southeast Airport Services, Inc. (SAS, Inc.) is a Certified Small and Minority Business Enterprise (MBE) providing a wide array of services to aviation and logistics clients. With over 30 years of experience, we offer effective operational management of package handling, sort management, and belt flow simulation.
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