Pharmacy Customer Service Associate
3 weeks ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities- Provide courteous and efficient service to customers, answering questions and resolving issues in a timely manner.
- Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Operate a cash register, handling customer transactions, and maintaining accurate records.
- Assist with inventory management, including ordering, unpacking, checking, and storing shipments of pharmaceuticals.
- Maintain knowledge of Company asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
- Ensure compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
- Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
- Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine, suggestive sell of promotional photo products.
- Assume web pick-up responsibilities, monitoring orders in Picture Care Plus, filling orders, and delivering orders to customers as they arrive at the store.
- Prior work experience with Walgreens is preferred.
- Good computer skills are preferred.
- The knowledge of store inventory control is preferred.
- Must be fluent in reading, writing, and speaking English.
- Must be willing to work flexible hours, including evenings and weekend hours.
Walgreens offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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