Senior Infrastructure Engineer
4 weeks ago
About the Role:
We are seeking a highly skilled Infrastructure Operations Engineer to join our team at Sangoma. As a key member of our infrastructure team, you will be responsible for ensuring the reliability and security of our global network.
Your Key Responsibilities:
- Respond to network incidents and resolve issues in real-time
- Partner with other departments to tackle escalated security and network challenges
- Guide and collaborate with network engineering vendors and consultants
- Play a key role in network planning and design to support our growing business needs
- Build strong relationships with Internet carriers and vendors
- Manage routing protocols to ensure our network is running smoothly
- Provide detailed after-action reports and summaries
- Open tickets and work with carriers, vendors, and data centers to resolve issues promptly
- Coordinate the dispatch of technicians and engineers
- Be a reliable resource during escalations
Your Background:
We are looking for a proactive, detail-oriented individual with a strong background in Linux operations and virtualization platforms. You should have experience with storage systems, routing and switching protocols, and firewall products. Strong communication skills and the ability to stay flexible in a fast-paced environment are essential.
What We Offer:
- Extensive benefit options, including health, vision, and dental insurance
- A matching 401K program with 100% match on 4%
- Flexible time off and company holidays
- An entrepreneurial work environment with high-growth career opportunities
About Sangoma:
Sangoma is a leading business communications platform provider with over 40 years of experience. We offer a trusted communications partner with over 2.7 million UC seats across a diversified base of over 100,000 customers. We have been recognized for nine years running in the Gartner UCaaS Magic Quadrant.
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