Senior Network Infrastructure Engineer

3 weeks ago

Atlanta, Georgia, United States Truist Inc Full time
Job Description:

As a Senior Network Infrastructure Engineer at Truist Inc, you will be responsible for the implementation and management of the Truist Akamai CDN/Prolexic and DNS Infrastructure. This role requires a deep understanding of business and organizational strategies and processes, as well as the ability to interpret internal and external business challenges and recommend best practices.

Key Responsibilities:

Perform problem tracking, diagnosis, and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.

Oversee others who perform programming and debugging activities.

Respond to issues in a timely manner by receiving and investigating incidents or service tickets.

Provide technical consultation on extremely challenging or unusual situations.

May lead large, complex projects related to improving processes or support capabilities.

May engage and manage external vendors.

Requirements:

Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience.

Deep specialized and/or broad functional knowledge.

Sound understanding of business and organizational strategies and processes.

Ability to interpret internal and external business challenges and recommend best practices.

Ability to lead complex projects.

Sophisticated analytical skills and the ability to solve complex technical and business problems.

Ability to influence others at senior levels to adopt a new perspective.

Preferred Qualifications:

Master's degree or MBA and ten years of experience or an equivalent combination of education and work experience.

Deep knowledge and experience in software support or development.

Banking or financial services experience.

Ability to mentor/support junior level engineers.

CISSP or other Security certifications (e.g CCNA security, GSEC, etc.).

Recent management experience with Akamai (CDN and WAF) and Advanced DNS experience.

Experience with certificate management.

Network routing experience.

Web proxy experience.

Layer 7 troubleshooting experience.

Working Conditions:

Sitting: Frequently (25% - 50% of the time)

Lifting: Up to 25 lbs.

Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel: Up to 25%

Benefits:

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

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