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Mobile Maintenance Supervisor

2 months ago

Dallas, Texas, United States Avenue5 Full time

On-Site Maintenance Manager

Location: Dallas, TX Department: Maintenance Employment Type: Full Time Job ID: 686734

Compensation for this role ranges from $30 to $34 per hour, plus bonuses.

About Avenue5

Avenue5 is a dynamic third-party multifamily property management firm with a presence across the United States. We take pride in fostering a vibrant and inclusive culture where we:

  • Listen to our associates and provide opportunities for growth.
  • Invest in our team members to help them reach their full potential.
  • Make decisions with our associates' best interests in mind.
  • Celebrate achievements and encourage continuous improvement.

Overview of the Maintenance Manager Role

We are seeking a skilled maintenance manager responsible for overseeing daily maintenance operations and ensuring the physical integrity of the assigned property. This role includes compliance with Avenue5 policies and standards, as well as adherence to all local, state, and federal regulations. The maintenance manager will also play a key role in the company's risk management program and contribute to the property budget.

Key Responsibilities

  • Collaborate with the maintenance team to ensure daily tasks, including service requests and unit readiness, are completed.
  • Monitor and assess service request progress, identifying recurring maintenance challenges.
  • Address maintenance issues promptly while maintaining professionalism.
  • Execute various maintenance tasks, including repairs in electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
  • Conduct general carpentry work such as wallboard repair, cabinet replacement, and window repairs.
  • Implement proactive preventative maintenance measures across various systems.
  • Ensure accuracy in work order systems by verifying timely completion to company standards.
  • Perform daily inspections of property grounds and amenities to uphold safety and cleanliness standards.
  • Manage property emergencies effectively, including severe weather events.
  • Communicate maintenance issues to the maintenance supervisor and property manager promptly.
  • Promote safety and risk management in compliance with regulations.
  • Monitor response times for emergency maintenance and participate in on-call rotations as necessary.
  • Uphold customer satisfaction by maintaining high cleanliness standards and engaging courteously with residents.
  • Build positive relationships with residents and associated agencies.
  • Conduct inspections before and after resident moves to ensure quality unit turnover.
  • Mentor maintenance team members.
  • Maintain a professional appearance and demeanor at all times.
  • Administer the company's risk management program.
  • Complete special projects as assigned by property leadership.
  • Solicit and manage relationships with suppliers and contractors.
  • Collaborate with property management to ensure compliance with all policies and standards.
  • Participate in weekly property walks with leadership to address operational challenges.
  • Ensure maintenance costs align with the property budget and provide input for future budgets.
  • Perform additional duties as assigned by property leadership.

Qualifications

  • High school diploma or equivalent required.
  • Minimum of three years of experience in property management or a related field.
  • Proficient in general maintenance and carpentry skills.

Skills and Abilities

  • Proficient in reading, writing, and understanding English.
  • Familiarity with general office equipment.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Capability to multitask effectively.
  • Basic mathematical skills.
  • Ability to manage challenging interactions with professionalism.
  • Commitment to confidentiality.
  • Professional appearance and adherence to uniform policy.
  • Valid driver's license and clean driving record required.
  • Compliance with all safety protocols is essential.
  • Completion of Avenue5 Fair Housing, Diversity, and Inclusion Training within the first month of employment is required.

Work Environment

  • Exposure to varying weather conditions.
  • Potential exposure to noise and confined spaces.
  • Interaction with the public may involve exposure to communicable diseases.
  • Possible encounters with aggressive individuals.
  • Risk of exposure to chemicals and mechanical hazards.

Physical Demands

Avenue5 is committed to providing reasonable accommodations for individuals with disabilities to perform essential functions, which include:

  • Lifting, pushing, and pulling up to 100 pounds.
  • Walking the property multiple times daily, potentially up to 10 miles.
  • Navigating uneven surfaces and climbing stairs frequently.
  • Maintaining the ability to sit, stand, reach, bend, and stoop for extended periods.
  • Using standard maintenance equipment effectively.
  • Communicating clearly and effectively.
  • Observing and detecting emergency signs.
  • Working under minimal to moderate supervision.

This job description outlines essential functions and tasks, which may evolve over time.

Commitment to Diversity

Avenue5 is an Equal Employment Opportunity/Affirmative Action employer. We welcome all qualified applicants without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.