Operations Excellence Lead

4 days ago


Chicago, Illinois, United States Home Chef Full time
About Home Chef
Home Chef is the leading meal solutions company with a strong presence in both retail and online markets. With a focus on delivering simple, delicious meals to busy individuals, we strive to make cooking accessible to everyone.

As a key member of our operations team, you will play a crucial role in shaping the future of our organization. Your expertise in process improvement and strategic planning will drive innovation and efficiency across our business units.

The Senior Director of Operations Excellence will lead a team of experienced professionals, guiding them in their work on cross-functional initiatives that impact the entire organization. This role requires a strong understanding of operations, technology, and data analysis, as well as excellent communication and leadership skills.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Benefits include medical, dental, vision, life insurance, 401k, and flexible spending accounts for qualified expenses.

Job Description
This role involves setting priorities and expectations for the team, delivering strategic recommendations, and acting as a subject matter expert and partner to fulfillment and cross-functional leadership teams. You will be responsible for developing and sustaining strong collaborative partnerships with fulfillment teams across multiple facilities, ensuring continuous improvement initiatives are implemented effectively.

Key Responsibilities
- Run regular and ad-hoc meetings, maintaining close contact with all team members
- Maintain morale and a healthy working culture
- Align team structure with business priorities and recruit high-caliber individuals
- Coach leaders on hiring, professional development, and performance management
- Develop strategic priorities for the team and provide coaching on reporting and analytics
- Drive project work from strategy to implementation

Requirements
- 4+ years of experience in operations excellence, strategic, or process engineering roles
- 4+ years of people management experience
- Strong business acumen and consulting background an advantage
- Bachelor's degree or equivalent experience required, engineering or operations disciplines preferred
- Excellent analytical skills and familiarity with data analytics tools
- Continuous improvement mindset and lean qualification a plus

How We Work Together
We value humility, open-mindedness, and a willingness to learn and improve. Our team is diverse and inclusive, and we believe that our unique perspectives and experiences bring value to our work.

Be at Home at Home Chef
We welcome individuals from all backgrounds and identities. As an equal opportunity employer, we are committed to providing a safe and supportive work environment for all employees.

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