Shift Lead

3 weeks ago


Miami FL USA, United States Startouch One Corp Full time
Job Title: Shift Supervisor

At Startouch One Corp, we are seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will play a critical role in ensuring the smooth operation of our stores during scheduled shifts.

Key Responsibilities:
  • Lead by Example: Demonstrate exceptional customer service skills and maintain a positive attitude, even in high-pressure situations.
  • Team Management: Supervise and motivate a team of baristas to deliver exceptional customer experiences and meet sales targets.
  • Operational Excellence: Ensure that all store operations are executed to standard, including cash handling, safety and security, and inventory management.
  • Training and Development: Provide coaching and guidance to new partners to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Focus: Anticipate customer needs and deliver personalized service to create a loyal customer base.
Requirements:
  • Experience: One year of customer service experience in a retail or restaurant environment.
  • Availability: Available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.

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