Current jobs related to Customer Service Manager - Jacksonville, Florida - Crawford & Company

  • Service Manager

    2 weeks ago

    Jacksonville, Florida, United States Mazzella Service Full time

    Job DescriptionAt Mazzella Service, we are seeking a highly skilled Service Manager to oversee the operation of our crane service business. The successful candidate will be responsible for ensuring our service branch location meets company sales and budget objectives through field productivity, scheduling, maximizing billings, and controlling costs.The...

  • Customer Service Representative

    3 days ago

    Jacksonville, Florida, United States Gate Fuel Service Full time

    Job SummaryAt Gate Fuel Service, we are seeking a highly motivated and customer-focused Cashier/Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and well-stocked store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    1 week ago

    Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    Job SummaryTriad Financial Services, Inc. is seeking a highly skilled Bilingual Originations Customer Care Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesAssist...

  • Customer Service Representative

    1 week ago

    Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    Triad Financial Services, Inc. is seeking a skilled Customer Service Representative to join our loan servicing team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate resolution of their inquiries and concerns.We offer a competitive compensation package, including...

  • Customer Service Representative

    1 week ago

    Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    Triad Financial Services, Inc. is seeking a skilled Customer Service Representative to join our loan servicing team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.We are looking for a candidate with 1-2 years of...

  • Global Customer Service Operations Manager

    2 days ago

    Jacksonville, Florida, United States RYAM Full time

    About RYAMRYAM is a global leader in cellulose-based technologies, manufacturing high-purity cellulose specialties, paper, and packaging products. With a history spanning over 90 years, the company has developed unique properties and high-quality manufacturing processes. RYAM employs approximately 2,500 people across three continents and generates around...

  • Service Technician

    7 days ago

    Jacksonville, Florida, United States Hobart Service Full time

    Job SummaryWe are seeking a skilled Service Technician to join our team at Hobart Service. As a Service Technician, you will be responsible for providing technical support and repair services to our customers. This is a unique opportunity to work with a leading provider of building component software, equipment, and service to truss manufacturers.Key...

  • Customer Service Liaison

    3 weeks ago

    Jacksonville, Florida, United States WestRock Full time

    Job SummaryThe Sr. Assistant Customer Service Representative for our Preprint team is responsible for managing tasks and coordinating information with regards to our preprint order management process. They will function as a liaison between various departments, including Customer Service, Project Management, Manufacturing, and Retail.Key...

  • Customer Service Liaison

    1 month ago

    Jacksonville, Florida, United States WestRock Full time

    Sr. Assistant Customer Service RepresentativeThe Sr. Assistant Customer Service Representative for our Preprint team plays a crucial role in managing tasks and coordinating information related to our preprint order management process.Key Responsibilities:Manage tasks and coordinate information with regards to preprint order managementFunction as a liaison...

  • Customer Service Representative

    4 weeks ago

    Jacksonville, Florida, United States SPS Full time

    Job DescriptionThe Customer Care Expert plays a pivotal role in delivering exceptional service to customers throughout the life of the loan. This involves resolving customer inquiries and managing relationships throughout the default process in a call center environment.This role serves as the liaison between the customer and other mortgage operations groups...

  • Customer Service Liaison

    2 weeks ago

    Jacksonville, Florida, United States WestRock Full time

    Job Title: Customer Service AssistantWestRock is seeking a highly skilled Customer Service Assistant to join our Preprint team. The successful candidate will be responsible for managing tasks and coordinating information related to our preprint order management process.Key Responsibilities:Manage tasks and coordinate information with regards to preprint...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States SPS Full time

    Job DescriptionThe Customer Care Expert plays a pivotal role in delivering exceptional service to customers throughout the life of the loan. This involves resolving customer inquiries and managing relationships throughout the default process in a call center environment.This role serves as the liaison between the customer and other mortgage operations groups...

  • Customer Service Representative

    1 month ago

    Jacksonville, Florida, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and experienced Customer Service Representative to join our team as an Assistant Manager at Domino's Pizza LLC. As a key member of our store management team, you will be responsible for leading our team, setting high standards for customer service, and maintaining exceptional product quality...

  • Customer Service Ambassador

    2 months ago

    Jacksonville, Florida, United States Symrise AG Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the smooth operation of our customer service area at Symrise AG. As a key member of our team, you will be responsible for managing customer accounts, providing proactive communication, and ensuring order fulfillment.Key ResponsibilitiesManage customer accounts to ensure timely and...

  • Customer Service Liaison

    1 week ago

    Jacksonville, Florida, United States WestRock Full time

    The Sr. Assistant Customer Service Representative for our Preprint team is responsible for managing tasks and coordinating information with regards to our preprint order management process. They will function as a liaison between Sales, Customer Service, Project Management, and Manufacturing teams.Key Responsibilities:Manage tasks and coordinate information...

  • Senior Manager, Global Customer Service Expert

    1 month ago

    Jacksonville, Florida, United States RYAM Full time

    About RYAMRYAM is a global leader in cellulose-based technologies, offering high-purity cellulose specialties and a range of products for paper and packaging markets. With operations in the U.S., Canada, and France, the company employs approximately 2,500 people and generates around $1.4 billion in revenues.Our MissionWe aim to be the world's leading...

  • Customer Service Representative

    1 week ago

    Jacksonville, Florida, United States Handyman Connection of Jacksonville Beach, FL Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Handyman Connection of Jacksonville Beach, FL. As a key member of our office staff, you will be responsible for providing exceptional customer service, managing office details, and supporting our craftsmen and customers.Key Responsibilities:Provide top-notch customer service...

  • Customer Service Associate

    2 weeks ago

    Jacksonville, Florida, United States Handyman Connection Full time

    Customer Service RepresentativeAt Handyman Connection, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage customer interactions, responding to...

  • Customer Service Representative

    4 weeks ago

    Jacksonville, Florida, United States Symrise Full time

    About UsSymrise is a global leader in the production of fragrances, flavors, food, nutrition, and cosmetic ingredients. Our clients include manufacturers of perfumes, cosmetics, food, and beverages, pharmaceuticals, and producers of nutritional supplements and pet food.With sales of € 4.7 billion in the 2023 fiscal year, Symrise is a leading global...

  • Customer Service Representative

    2 weeks ago

    Jacksonville, Florida, United States ResourceMFG Full time

    Customer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? Resource MFG is seeking a skilled Customer Service Representative to join our team.Job SummaryWe are looking for a highly motivated and organized individual to manage large volumes of customer inquiries, provide exceptional service, and resolve issues...

Customer Service Manager

2 months ago

Jacksonville, Florida, United States Crawford & Company Full time
Job Summary

As a Customer Service Supervisor at Crawford & Company, you will be responsible for overseeing the work of our Customer Service team. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.

Key Responsibilities
  • Team Leadership: Supervise and mentor Customer Service staff to ensure high levels of customer satisfaction and service quality.
  • Process Improvement: Analyze and optimize processes to improve efficiency and reduce errors.
  • Customer Communication: Develop and implement effective communication strategies to ensure timely and accurate responses to customer inquiries.
  • Training and Development: Provide training and coaching to team members to enhance their skills and knowledge.
  • Performance Management: Monitor and evaluate team performance, providing feedback and coaching to improve results.
Requirements
  • Education: Bachelor's degree in a business-related field or equivalent experience.
  • Experience: Minimum of two years of experience in a customer service management role.
  • Skills: Strong leadership and communication skills, analytical and problem-solving abilities, and excellent time management skills.
About Crawford & Company

Crawford & Company is a leading provider of claims management and outsourcing solutions. We are committed to delivering exceptional service to our customers and employees. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who are passionate about delivering outstanding results.