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Swim Program Manager

2 months ago

Carol Stream, Illinois, United States Life Time> Full time

Job Summary

We are seeking a highly motivated and experienced Aquatics Supervisor to join our team at Life Time. As a key member of our Aquatics Department, you will be responsible for ensuring the highest level of programming and customer service in our state-of-the-art recreational and lap pools.

Key Responsibilities

  • Manage and train Aquatics Department Team Members to provide a safe and friendly environment for all members
  • Respond to member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional and timely manner
  • Develop and implement effective programming to meet the needs of our members
  • Promote Life Time's swim program and services to members and non-members alike

Requirements

  • High School Diploma, GED, or equivalent
  • 6 months of customer service experience
  • 1 year coaching and/or swim instructor experience
  • 1 year of lifeguarding experience
  • 6 months of head guard or supervising experience
  • Lifeguard and First Aid certified
  • Ability to work in a stationary position and move about the club for prolonged periods of time
  • Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
  • Ability to swim 25 yards/meters without stopping
  • Ability to routinely bend to raise more than 20 lbs

Preferred Requirements

  • Some college or working towards a 4-year degree

Life Time is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.