Valet Service Associate

4 days ago


Cleveland, Ohio, United States LAZ Parking Midwest, LLC Full time
Valet Service Associate Job Description">

We are seeking a highly skilled Valet Service Associate to join our team at LAZ Parking Midwest, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth flow of vehicles and providing exceptional customer service to our clients.

Job Summary:

  • Park and retrieve vehicles efficiently and safely
  • Greet customers by name, take care of their needs, and develop a rapport with each person driving up to our stand
  • Help direct traffic to maintain a clean and organized flow of cars
  • Provide self-reliant attitude when needed, able to work with or without supervision
  • Promote excellent customer relations, smiling, going above and beyond, making them love LAZ Parking the moment they meet you

Requirements:

  • Strong customer service experience
  • Cash handling experience preferred but not required
  • Parking industry experience preferred but not required
  • Ability to drive a manual shift vehicle
  • Ability to communicate professionally and effectively
  • Willingness to be flexible, work multiple facility locations
  • Ability to handle challenging and at times emotionally charged situations
  • Must be able to work unsupervised
  • Must be able to make decisions independently and stay firm on decisions made

Physical Demands:

  • Willingness to work in the elements - heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 25 pounds
  • Ability to stand, walk and run for extended periods of time
  • Ability to bend, stoop, squat and lift frequently throughout a shift

Estimated Salary: $13/hour + cash tips, with opportunities for growth and advancement within the company

About Us: LAZ Parking is a PEOPLE FIRST company, committed to creating opportunities for our employees and value for our clients. We are an equal opportunity employer and participate in E-Verify



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