Customer Service Representative

7 days ago


Horseheads North, New York, United States JD Group Full time
JD Group Store Associate Opportunity

We are seeking dedicated and customer-focused individuals to join our retail team as Store Associates. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our stores.

Our employees are the backbone of our business.

Position Title: Store Associate

Job Summary: As a Store Associate, you will be responsible for providing excellent customer service, processing sales transactions, and maintaining a clean and organized store environment. You will also be expected to perform various tasks as needed, including cashiering, stockroom upkeep, and store maintenance.

This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description.

  • Requires standing for approximately 5 – 8 hours per day, usually 3 – 5 days per week.
  • During peak sales periods, you will work for long periods throughout a 1 – 12 hour day.
  • Requires stooping and kneeling to place merchandise on customers' feet, as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb a ladder or ascend/descend stairs to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.

Compensation:

Store Associate pay range $14.20 per hour. All roles are eligible for the company 401K plan. Full-time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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