Front Desk Hospitality Specialist
3 weeks ago
We are seeking a highly skilled Front Desk Agent to join our team at Best Western Lumberton. The expected salary range for this role is $38,000 - $50,000 annually.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Staying informed about hotel operations and activities
- Taking reservations and responding to guest inquiries via phone and in-person
- Buiding strong relationships with guests through friendly conversation and open-ended questions
- Description of the features and amenities of guest rooms
- Maintaining high standards of health and quality
Qualifications:
- A friendly and approachable demeanor
- Familiarity with hospitality industry norms
- Excellent communication skills in English; knowledge of additional languages is a plus
- Basic computer proficiency
- Able to handle customer complaints effectively
- Able to lift moderate weights
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Hotel Front Desk Representative
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Hospitality Specialist
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Front Desk Operations Coordinator
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Hotel Housekeeping Specialist
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