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Senior Client Associate

2 months ago

Austin Texas, United States Gallagher Full time

About Us

Gallagher is a leading provider of insurance and risk management solutions. We are committed to helping our clients achieve their goals and protect their businesses.

Job Summary

We are seeking a highly motivated and organized Client Service Associate II to join our team. As a Client Service Associate II, you will be responsible for delivering high-quality service to our clients by assisting with the branch's overall workflow processes and providing routine client support.

Key Responsibilities

  • Assist with the branch's overall workflow processes
  • Provide routine client support
  • Contribute to key business outcomes such as client retention, client satisfaction, and enhancing AJG's value to our clients and prospects
  • Support the business priorities of production team members and the client service function
  • Adhere to efficiency/productivity and process standards

Requirements

  • High School diploma/equivalent plus 1 year directly applicable experience
  • Proficiency in Microsoft Office and basic math skills
  • Appropriate licensing as required

Preferred Qualifications

  • Associate's degree, professional certification, or equivalent training and experience
  • Previous experience managing client relationships

Benefits

Gallagher offers a comprehensive benefits package, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

Equal Employment Opportunity

Gallagher is an equal employment opportunity employer and prohibits any form of discrimination based on protected characteristics.