Diesel Service Technician
20 hours ago
We are seeking a highly skilled and motivated Diesel Service Technician to join our team at East Texas Mack Sales, LLC. As a key member of our service team, you will be responsible for providing exceptional technical service to our customers and ensuring their vehicles and equipment are running smoothly.
Responsibilities:- Provide technical service to vehicles and equipment, including diagnosing and repairing malfunctions.
- Read job orders, observe, and listen to vehicles in operation to resolve malfunctions and plan work procedures.
- Follow checklists to ensure all critical parts are examined and adjusted as needed.
- Test-drive vehicles to ensure they run smoothly and tag all warranty parts and returns to the warranty clerk.
- Attend training classes and stay up-to-date on factory technical bulletins.
- Develop and maintain positive relationships with customers to increase overall customer satisfaction.
- Complete all work according to applicable safety requirements and published procedures.
- Maintain a clean and organized workspace and ensure guest vehicles are returned in the same condition as they were prior to being serviced.
- Show courtesy to all guests, visitors, and dealership personnel and make every effort to achieve production objectives set by management.
- At least 1 year of Fleet or Dealership experience.
- High school diploma or equivalent required.
- ASE certification preferred.
- CDL certification preferred.
- Self-motivated and professional with a strong sense of dedication to the customer and service team.
- Possess own tools.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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