Eligibility Specialist

1 month ago


Marquand, Missouri, United States Firefly Children & Family Alliance Full time
Job Opportunity: Eligibility Specialist

Firefly Children and Family Alliance is seeking a dedicated Eligibility Specialist to join our team at our Families Place location in Indianapolis.

As an Eligibility Specialist, you will play a vital role in assisting low-income families in maintaining childcare vouchers and assistance, enabling them to work or attend training programs.

Key Responsibilities:
  • Conduct thorough interviews and document collection to determine childcare voucher eligibility
  • Accurately complete intakes for the Childcare Voucher Program, ensuring all required documentation is obtained and relevant financial data is calculated
  • Provide clear guidance to families on program rights, responsibilities, and obligations
  • Analyze family needs to identify special circumstances requiring additional support
  • Maintain and follow wait-list procedures
Childcare Voucher Recertification Support:
  • Evaluate opportunities for integrated support with other site locations to connect families with optimal resources
  • Assist families in selecting suitable providers, if requested
  • Ensure accurate and complete records are maintained for families receiving assistance, monitoring progress in the job search process
  • Prepare, schedule, and mail recertification letters with precision
Requirements:
  • High School Diploma or GED
  • Experience in greeting and interviewing diverse populations in a service setting
  • Associates or Bachelor's degree a plus
  • Valid driver's license with valid insurance and no more than 6 points on driving record
Benefits:
  • Student Loan Repayment
  • Tuition Reimbursement
  • Medical, Dental, and Health Insurance
  • Over 150 hours of PTO first year and 12 paid holidays
  • Short-Term and Long-Term Disability
  • Life Insurance

Firefly Children and Family Alliance is committed to advancing diversity, equity, and inclusion. We encourage applicants who represent the diverse identities and lived experiences of our clients and communities to apply.

Equal Employment Opportunity:

Firefly Children and Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.



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