Store Associate

2 months ago

Yukon, Oklahoma, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product recommendations and promotions.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of satisfaction through prompt and courteous interactions
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain precise work order files and formulas, ensuring accurate inventory management and control
  • Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment
  • Tint and mix products as needed, to customer specifications, ensuring high-quality results
  • Load and unload delivery trucks, assisting with inventory management and logistics
  • Assist in making deliveries as needed, providing excellent customer service and ensuring timely delivery
  • Maintain in-stock and presentable condition assigned areas, adhering to company standards and expectations
  • Remain knowledgeable on products offered, discussing available options and making recommendations to customers
  • Comply with inventory control procedures, ensuring accurate tracking and management of inventory levels
  • Suggest ways to improve sales, providing valuable insights and recommendations to management
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
About Sherwin-Williams

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

We are committed to providing a work environment that is free from harassment, intimidation, and retaliation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

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