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Retail Sales Consultant

2 months ago

Fort Worth, Texas, United States Chico's Full time

Join our dedicated team focused on delivering a distinctive styling and social experience that empowers women to express their uniqueness. **We aim to be the premier destination for education, development, and advancement in the retail sector.**


POSITION SUMMARY:


The Retail Sales Consultant is essential in nurturing a customer-centric sales environment, where our core principles guide all store operations, ensuring outstanding customer service and maximizing profitability. **We take pride in our contributions and believe in the remarkable opportunities for personal and professional advancement within our teams.**


KEY RESPONSIBILITIES:


  • Results Orientation
    Achieve company sales objectives by utilizing effective sales strategies and providing customers with product insights to aid in their selections.
  • Stay updated on current promotions and sales, maintaining pricing and visual standards.
  • Follow protocols in merchandise handling, presentation, loss prevention, and other tasks assigned by Management.
  • Participate in visual merchandising activities such as monthly store setups and area maintenance.

  • Customer Engagement
    Embody and promote the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
  • Address customer concerns promptly and effectively.
  • Facilitate a swift and efficient checkout process, remaining informed on payment policies, returns, security practices, etc.
  • Encourage additional purchases at checkout, including gift card sales.
  • Enroll customers in the rewards program.
  • Build and maintain a loyal customer base through personalized service and styling.
  • Stay knowledgeable about current product offerings and styles, both in-store and online.
  • Maintain regular communication with clients using customer records.

  • Operational Excellence
    Assist in replenishment efforts to ensure the store is well-stocked.
  • Help fulfill locate requests.
  • Contribute to visual merchandising tasks such as floor sets, window displays, and signage placement as directed.
  • Support maintaining boutique cleanliness and organization.

  • Team Collaboration and Development
    Encourage an inclusive and collaborative problem-solving approach.
  • Pursue personal development opportunities and actively seek constructive feedback.

ADDITIONAL REQUIREMENTS:


  • Previous retail or sales experience is preferred.
  • Minimum age requirement of 16 years.
  • Strong communication and customer service skills.
  • Aptitude to learn and adapt to company-provided technology.
  • Excellent organizational skills and the ability to multitask in a dynamic environment.
  • Proficient in interacting with customers, team members, and Management.
  • Regular attendance is essential to meet company goals. Flexibility to work varied schedules, including evenings, weekends, and holidays.

PHYSICAL DEMANDS:


  • Constant walking or standing for a portion of an 8-hour shift.
  • Occasional lifting of up to 50 lbs., accounting for 1-33% of an 8-hour shift.
  • Frequent climbing, representing 34%-66% of an 8-hour shift.

**We are continuously seeking applications from talented individuals to join our store teams as we grow.**


If a position becomes available, we will evaluate your application for alignment with our needs. You are welcome to apply to any location or role at any time, even if it is not currently open.

We provide accommodations for applicants with disabilities. For assistance during the application process, please reach out to your local Store Manager. Chico's FAS, Inc. is an equal opportunity employer. **Our recruitment is impartial, adhering to federal, state, and local laws against discrimination.**