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Front Office Operations Supervisor

2 months ago

Burlingame, California, United States HYATT Hotels Full time
Position Overview

The role of the Assistant Operations Manager is crucial in ensuring the smooth functioning of the front office operations. This position is integral to maintaining the high standards of service that guests expect from Hyatt Hotels.

Key Responsibilities
  • Oversee front office personnel, ensuring exceptional guest service and operational efficiency.
  • Manage cash handling procedures and ensure compliance with financial controls.
  • Assist in staffing decisions, including recruitment, training, and scheduling of front office staff.
  • Facilitate staff development through training programs and performance evaluations.
  • Address guest inquiries and resolve issues promptly to enhance guest satisfaction.
Why Hyatt?

At Hyatt, we pride ourselves on creating an environment where our associates can thrive. We believe that our guests choose Hyatt for the genuine hospitality provided by our dedicated team members.

As an Assistant Operations Manager, you will be part of a culture that values high performance and offers significant rewards. Opportunities for career advancement and personal growth are abundant in our supportive work environment.

Compensation

The salary range for this position is $65,000 to $75,000, based on experience and qualifications.

Qualifications
  • A genuine desire to meet the needs of others in a dynamic setting.
  • Strong verbal and written communication skills.
  • Preferred: Minimum of one year of supervisory experience in a front office environment.