Regional Director of Operations

4 weeks ago


Fayetteville, Arkansas, United States Daniels Health Full time
Regional Director of Operations

We are seeking a seasoned leader to oversee and drive business operations in our region. As the Regional Director of Operations, you will be responsible for steering daily operations, guiding management teams, and optimizing performance to ensure compliance with safety and regulatory standards.

Key Responsibilities:
  • Oversight of daily operations for the region, including managing budgets and setting performance objectives.
  • Manage proactive and reactive safety measures to continuously improve safety performance and meet region KPI's.
  • Oversight of all necessary compliance activities for the region to ensure regulatory requirements are adhered to.
  • Recruiting, training, and supporting operations managers, as well as conducting regular performance appraisals.
  • Manage proactive and reactive service/quality measures to continuously improve service performance and meet region KPI's, such as DIFOT and NPS scores.
  • Work closely with the sales team to strategize growth targets.
  • Use the sales pipeline to strategically plan for additional transfer stations, equipment upgrades, headcount additions, new treatment facilities, and building expansions.
  • Preparing and presenting financial reporting and analysis of operations and finances.
  • Dealing with escalated customer issues, incident reports, and legal actions.
  • Ensuring company standards and procedures are followed.
  • Participate in due diligence of potential acquisitions either within or outside assigned region.
Requirements:
  • 3-8 years of leadership experience within a relevant role.
  • Proven success with continuous improvement processes related to quality, cost savings, and operational efficiencies.
  • Intermediate word and excel skills for reporting purposes.
  • Excellent verbal and written communication skills with the ability to navigate challenging and ambiguous situations.
  • The ability to travel extensively within the region.

We are looking for a skilled and experienced leader to join our team and contribute to driving operational success in our dynamic organization.



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