IT Applications Delivery Senior Manager

2 weeks ago

Neenah, Wisconsin, United States Amcor plc Full time
About the Role

The IT Applications Delivery Senior Manager is responsible for leading a team to deliver new functionality of one or more applications across business groups while ensuring improvements to existing systems. This role requires a strong business process understanding and the ability to think strategically. The successful candidate will have experience in Global / Regional SAP ECC 6 or S4/HANA projects and will be able to leverage the global scale of the IT delivery team.

Key Responsibilities
  • Ensure the application portfolio operates matching the business operational requirements and delivered on time at right cost
  • Leverage Global scale of the IT delivery team
  • Meet agreed SLA's for all application areas
  • Support the implementation of SAP and other strategic applications
  • Resource capacity planning including communication of constraints, alternative resource options, priorities and expected delivery dates of developments to business and Demand Managers / Business Relationship Managers
  • Manage escalations up to and including BG VP level as required
  • Oversee third party service providers, when required. Participate in partner selection, RFP's and SOW process for major projects within area of responsibility
  • Build and influence stakeholder networks to ensure that the IT organization is recognized as strategic business partner
  • Release management including developments and patches
  • Lead Strategic Applications long and short-term strategy development, in conjunction with Global Enterprise Architecture team
  • Lead, mentor, and manage staff to optimize performance through clear and effective communication to create a positive team environment
  • Set clear objectives challenging team-based target and goal expectations
  • Assess technical skills, identify training needs and opportunities, and ensure that required materials and tools are available for direct reports to perform their job responsibilities
  • Ensure the delivery of projects and enhancements within scope of responsibility; Actively communicate project status/ issues and ensure that business needs are understood and met
  • Develop policies and procedures to continuously improve the delivery of supported applications
  • Comply with all legal or statutory requirements such as SOX or BCP
  • Evaluate new features of the strategic applications supported by your teams and provide advice to Business Operations
  • Contribute to the evolutions of the various applications under the responsibility of the Global Applications Delivery team
  • Develop, communicate and manage metrics related to projects, application development and incident resolution
Requirements
  • Bachelor's degree preferred in Computer Science, Engineering or a related field or equivalent experience
  • 10+ years' experience in IT or equivalent with supervisory, project management, consulting, and business process reengineering, preferably in a manufacturing environment
  • Experienced in Global / Regional SAP ECC 6 or S4/HANA projects, preferred
  • Expert knowledge of the systems development life cycle (SDLC)
  • Strong business process understanding
  • Fluent English. Another language is advantageous
  • Ability to think strategically
  • Strong relationship building with all levels of stakeholders
  • Unstructured business demand and dealing with ambiguity
  • Effective problem-solving skills
  • Adept at assimilating new technologies
  • Effective team builder. Experience motivating cross-functional teams
  • Strong written and oral communication skills with ability to communicate technical issues with both technical and non-technical people
  • Detail oriented, able to think 'big picture' and understand the levers that impact a business
  • Accountable for delivering complex projects on time
  • Effective organisational and interpersonal skills
  • Colloboration with all elements of Business and IT both local and Global
Our Expectations
  • We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win
  • We are winning when: our people are engaged and developing as part of a high-performing Amcor team, our customers grow and prosper from Amcor's quality, service, and innovation, our investors benefit from Amcor's consistent growth and superior returns, and the environment is better off because of Amcor's leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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