Impact Director

3 weeks ago

Philadelphia, Pennsylvania, United States City Year Full time
Job Description

City Year Philadelphia seeks a highly skilled and experienced Impact Director to join our team. As a key member of our Impact Department, the Impact Director will be responsible for managing a team of Impact Managers and school partnerships with up to fifty committed Student Success Coaches (SSCs). The successful candidate will have a proven track record of results in team management, with a strong focus on developing diverse talent and using progress and outcome data to inform team management.

Key Responsibilities
  • Develop, manage, and coach a team of 5-7 Impact Managers through daily contact, school visits, weekly check-ins, goal-setting and planning, performance reviews, and professional development opportunities.
  • Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines.
  • Support Impact Managers in managing SSCs and in ensuring compliance with all AmeriCorps standards and policies.
  • Build a collaborative team among Impact Managers and school team portfolio through village meetings and initiatives, facilitate sharing of best practices across teams.
  • Manage and lead the Senior Impact Managers' learning track, interview process, ongoing operations and professional development planning.
  • Partner with the Managing Director, Impact (MDI) and Impact Director Team (IDT) to ensure execution and compliance with all AmeriCorps and City Year requirements, policies, and audits.
  • Collaborate with Impact Director Team (IDT) to establish a training vision and execution plan, providing support for SSC trainings as needed.
  • Coach Impact Managers and SSCs through team management, accountability, and standards issues, including disciplinary actions.
  • Develop and manage the late night, extra hours process for SSCs to earn extra hours towards successful completion of the service year.
Requirements
  • 4+ years of relevant experience in team management with a strong track record of results.
  • Setting high expectations and holding self and team accountable for performance goals.
  • Developing diverse talent through performance plans, reviews, and leadership opportunities.
  • Using progress and outcome data to inform team management.
  • Coaching teams to find meaning in their work and to navigate challenging conversations.
  • Bachelor's Degree or 2 additional years of experience.
  • Knowledge of large, urban education systems serving predominantly black and brown communities, work in education or social service programs strongly preferred.
  • Fluency in educational standards and metrics, with an ability to leverage data for instructional improvements, strongly preferred.
  • Familiarity with national service and school district partnerships, strongly preferred.
  • Commitment to and experience with the development of young people as leaders.
  • Willingness to engage in conversations on race and all aspects of identity, coupled with a passion for developing practices grounded in diversity, belonging, inclusion and equity; experience with managing teams through a DBIE lens.
  • Proven success building sustainable partnerships and positive working relationships while operating in ambiguous, fast-paced, and changing environments.
  • Exceptional public speaking and presentation skills with the demonstrated ability to communicate a vision and inspire others.
  • Effective time management including the ability to meet deadlines, plan ahead, and manage competing priorities.
  • Operate in a space of ongoing learning, working on self-growth and development while modeling authenticity and vulnerability.
  • Have a collaborative spirit with a strong sense of ownership over their success, and that of the department and organization.
  • Travel required within and around Greater Philadelphia, must have access to reliable means of transportation.
Benefits

Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

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