Patient Service Coordinator

4 days ago


Euclid, Ohio, United States Cleveland Clinic Full time

Cleveland Clinic seeks a dedicated Patient Service Specialist to deliver exceptional patient experiences. This role is a great steppingstone for those interested in customer service, healthcare, or careers within the Cleveland Clinic organization.

Job Summary: As a Patient Service Specialist, you will work closely with patients and their families to provide a comprehensive, proactive, and 'Patients First' experience. Your responsibilities will include creating a welcome and professional environment, interacting with patients, and ensuring stellar patient experiences.

About You: We're looking for individuals who possess strong communication skills, are detail-oriented, and can work effectively in a fast-paced environment. A high school diploma or equivalent, along with two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, is required. Knowledge of medical terminology is also a plus.

Work Environment: Our caregivers work a standard Monday-to-Friday schedule, typically 8:00am-4:30pm or 8:30am-5:00pm. You'll have the opportunity to develop your skills and advance your career within our organization.

Compensation: The estimated salary for this position is $40,000-$55,000 per year, depending on location and experience. Cleveland Clinic offers a competitive benefits package, including health, dental, and vision insurance, as well as retirement savings plans.



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