Clinical Operations Coordinator

4 days ago


Euclid, Ohio, United States Cleveland Clinic Full time

As a Clinical Operations Coordinator at Cleveland Clinic Euclid Hospital, you will play a vital role in delivering exceptional patient care. With a strong focus on customer service, you will be responsible for registering patients and obtaining information about demographics, insurance, medical, and financial matters.

Key responsibilities include:

  • Performing registration and collecting demographic information
  • Cross-training to staff all areas of patient access, including front desk, admitting office, ED, and cash register
  • Functioning as a Super User and providing training for new caregivers
  • Providing registration and cash collection access in Epic

Our ideal candidate will possess a high school diploma or GED and two years of experience in a customer-facing role, or an associate's degree and one year of experience, or a bachelor's degree. Knowledge of medical terminology is also essential, with the ability to understand physician orders. Basic PC software application knowledge and ability to use multiple data systems are also required.

We offer a competitive salary range of $43,500 - $55,000 per year, depending on experience.



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