Retail Sales and Cash Handling Specialist

2 weeks ago


Granger, Indiana, United States Ace Hardware Full time
Position Overview:

The Retail Sales and Cash Handling Specialist plays a crucial role in delivering outstanding customer experiences. This position's primary focus is on providing exceptional service, driving sales, and effectively merchandising products while supporting the store management team. The individual should adapt their daily responsibilities to align with the specific needs of Ace Hardware and embody the company's core values.

Key Responsibilities:
  • Fully embody the Ace Hardware Core Values.
  • Ensure every customer receives exemplary service that adheres to established standards.
  • Implement daily operational goals and priorities as directed by store management.
  • Continuously work on personal development with support from the management team.
  • Assist in training and mentoring fellow associates.
  • Actively engage in daily team meetings.
  • Maintain high standards of merchandising and store cleanliness.
  • Ensure customers can complete transactions efficiently at the register.
  • Participate in processing new inventory and help maintain an organized receiving area.
  • Be vigilant about safety concerns and report them to management promptly.
  • Be aware of and responsive to shoplifting activities.
  • Assist customers in locating products and processing special orders.
  • Engage customers in the rewards program and communicate its benefits.
  • Provide accurate information regarding store policies and procedures.
  • Stay informed about current promotions and advertisements.
  • Keep work areas safe and presentable.
  • Work a flexible schedule that meets customer needs while focusing on productivity.
  • Demonstrate responsibility and maintain a strong work ethic.
  • Remain adaptable in relation to assigned roles.
  • Be punctual and reliable.
  • Exude positive energy and enthusiasm.
Minimum Qualifications:

Education/Experience:
  • High School diploma or GED.
Skills/Knowledge:
  • Familiarity with retail computer systems, as well as MS Word and Excel, is advantageous.
  • A dedication to service excellence and customer satisfaction.
  • A collaborative team player with strong interpersonal skills.
  • Exceptional communication abilities, organizational skills, attention to detail, and multitasking capabilities.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • A readiness to learn and adapt to new challenges.
  • Ability to maintain a professional demeanor and appearance.
Physical Requirements:
  • Ability to stand, walk, lift (up to 40 lbs.), and climb as needed.
This job description outlines the expectations for the Retail Sales and Cash Handling Specialist position at Ace Hardware and does not constitute a contract of employment. Employment may be terminated by either party at any time for any reason.

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