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Customer Service Representative

2 months ago


Jacksonville, Illinois, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Delivery Driver/Retail Store Associate. In this role, you will work closely with wholesale and retail customers to determine their needs and provide solutions. You will also be responsible for delivering products to customers in a safe and timely manner using Company vans or pick-up trucks.

Key Responsibilities
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Load, transport, and deliver items to customers in a safe and timely manner
  • Maintain the store vehicle and alert the supervisor to repair and servicing needs
  • Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
Requirements
  • Must be at least 21 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Ability to read, write, comprehend, and communicate in more than one language
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, as well as opportunities for growth and development. We believe in the importance of diversity and inclusion, and we are an equal opportunity employer.